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Privacy Policy

This Privacy Policy explains how BEX (“we”, “us”, or "our") handles your personal data when you visit bexmusic.eu, join our mailing list, or buy merchandise from our store.

What we collect

  • Order information: name, email, shipping and billing address, and phone number when you make a purchase.
  • Payment details: payments are processed securely by Shopify; we do not store your full payment card information.
  • Mailing list: your email address if you sign up for updates.
  • Technical data: IP address, browser type, device information, and cookies used to keep the site working.

How we use your data

We use your information to fulfill orders, provide customer support, send you newsletters you have opted into, and improve the website. We do not sell your personal information to third parties.

Cookies

Our site uses essential cookies to keep your cart and checkout working and to remember your preferences. We do not currently use analytics or advertising cookies.

Third-party services

We rely on Shopify for hosting, checkout, and payment processing, on trusted carriers (PostNL, Bpost, DPD) for shipping, and on a mailing-list provider for newsletters. These services only receive the data they need to perform their work and are contractually required to protect it.

Data retention and your rights

We keep order records for as long as necessary to fulfill our legal and tax obligations. You can ask us to access, correct, or delete your personal data at any time by emailing thenewmonarchyworldwide@gmail.com.